You are eligible for a full refund less shipping as long as you are within the 30 day period from which you made your purchase.
If you chose to purchase DVDs, you are required to acquire an RMA number from customer service before making the return. To request an RMA number please send an email to support@tapfit.com. Please be sure to include your name, the email you used to place the original order and the item you would like to return when contacting support.